Returns & Exchanges Policy
At Electronic Goldmine, we stand by the quality of our components and gadgets with a 30-day satisfaction guarantee. If your item is defective or doesn't meet your project specifications, we offer a straightforward return or exchange process.
Return Process
- 1.Initiate a Return Request
Log into your account and navigate to 'Order History' to submit a Return Merchandise Authorization (RMA) request within 30 days of delivery.
- 2.Secure Packaging
Place the electronic components in their original anti-static packaging and secure them in a padded box to prevent transit damage.
- 3.Ship to Our Warehouse
Affix the provided RMA label to your package and ship it via your preferred carrier to our quality control facility for inspection.
- 4.Testing and Refund
Once received, our technicians will verify the component functionality and issue a full refund or store credit to your original payment method within 5 business days.